Vanguard Shop primarily provides digital e-commerce services. This policy outlines how our services and any applicable physical items are delivered.

1. Nature of Delivery

a. Digital Services (Primary Offering)
All our services (e.g., store setup, product listing, marketing) are delivered digitally via:

  • Email communication

  • Online platforms (Shopify, WooCommerce, etc.)

  • Shared documents or dashboards

No physical shipping is required for these services.

2. Service Delivery Time

Delivery timelines depend on the scope of the project:

  • Basic e-commerce store setup: 5–10 business days

  • Advanced/custom projects: Timeline shared upon agreement

  • Marketing services: Ongoing, based on campaign duration

Delays may occur if required information or approvals are not provided on time.

3. Client Responsibilities

To ensure timely delivery, clients must:

  • Provide accurate and complete project details

  • Share required content (logos, product info, etc.) promptly

  • Respond to communications and approvals on time

4. Physical Shipping (If Applicable)

If Vanguard Shop offers physical products in the future:

  • Shipping Areas: Nationwide (Pakistan) or as specified

  • Delivery Time: 3–7 business days (depending on location)

  • Shipping Charges: Calculated at checkout or communicated in advance

  • Courier Services: Trusted third-party delivery partners

5. Order Tracking

For any physical shipments, tracking details will be shared via email or SMS once the order is dispatched.

6. Delays & Issues

We are not responsible for delays caused by:

  • Courier companies

  • Natural disasters or unforeseen circumstances

  • Incorrect shipping information provided by the customer

7. Failed Delivery

If delivery fails due to incorrect address or unavailability of the recipient:

  • Re-delivery charges may apply

  • The customer will be contacted for rescheduling

8. Contact Information

For any delivery-related questions, please contact:

Vanguard Shop
📍 101 Innovation Street, F-10, Islamabad, Pakistan
📞 0316 1142534
📧 raees52890@gmail.com